Buying aids - cheaper on the internet?

 Buying aids online is quick and convenient, but quality and service play an important role when it comes to customization. Find out here what needs to be considered.

The essentials in brief:

• Not only tested quality goods are offered on the Internet. 
• Many medical aids have to be individually adapted. Therefore, you often have no right of cancellation when ordering on the Internet. 
• Over-the-counter items ordered online can be cheaper. 

As a source for

• Hygiene products,
• Incontinence help
• walking aids,
• Compression stockings and Co.

the Internet is increasingly becoming an option. Fast and convenient delivery should not always be the decisive criterion for an online order . Customers may easily lose their bearings in the virtual healthcare market. Because not only tested quality goods are offered on the Internet , but also lifestyle and self-declared health products as supposedly medical aids. 

In addition, many medical aids, about

• Insoles,
• support stockings,
• hearing aids,
• prostheses or
• wheelchairs

fit optimally or have to be individually adjusted so that they do not cause any damage to health. 

Buying tools online?

Buying an aid on the Internet is only advisable if you know exactly what you need to compensate for your physical impairment. Before ordering, it should always be clarified by a doctor whether a handicap - for example hearing loss - is not due to an illness that can be treated differently than with a compensatory aid. 

If the doctor has prescribed an aid, the health or long-term care insurance company should cover the costs and you want care over the Internet, be sure to ask the health insurer in advance whether you can also obtain your aid over the Internet. As a rule, the insurance company specifies which provider is responsible for supplying the aid. 

Tip:

On the other hand, non-prescription items that you want to buy on your own account without a doctor’s prescription, such as clinical thermometers or blood pressure monitors that do not require individual adjustment and instructions, can be cheaper on the Internet than in stores.

A price advantage also often beckons for larger orders of regularly required aids, such as incontinence articles, if these are purchased without a doctor's prescription. 

If you want to order such tools online, you should call up several dealer sites to get there

• products and
• prices as well
• the General Terms and Conditions (GTC) ,
• Terms of delivery and
• Shipping

to compare with each other. Some internet providers and online medical supply stores offer free advice over the phone. Others advertise that the aids ordered will be adjusted upon delivery. 

Before you click on the sell button, you should clarify for yourself whether the respective service offer on the Internet is sufficient for you. Obtaining aids, which have to be individually manufactured and made to fit you in several steps, is often more practical from the outset in a stationary medical supply store, from an acoustician or optician. You will receive personal advice on site, can try out various offers and specifically select the ones that are right for you. 

You should also note that you cannot return products that have been tailored to your individual needs. In such cases, you have no right of withdrawal, and there may be problems with the regulation. 

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